Active genetics for mycologists of every stature! We are here to provide you with the best quality cultures, spores and supplies on the market.
All syringes are 10cc and come with an 18 gauge needle and alcohol prep wipe. When using this product, shake the syringe vigorously to evenly distribute the culture. Using 1cc to 1.5cc’s is the recommendation per use. Anything more than that has the potential for contamination from mold or bacteria.
You have 10 days from day of package arrival to contact me with any issue with your order. . Contaminated grains will NOT count for replacement or refund. LC MUST BE TESTED ON AGAR and pics need to be provided.
All Research Plates are 60mm x 15mm and use an lmea recipe rigorously tested for optimal mycelium growth. All Research Plates are made to order and will take up to 10 days before it is shipment ready. If there is any issue with the quality of the plate, you have 5 days from the time it arrives to your location, from the post office, to contact me, with photos, for a refund or replacement. Replacement plates will also take up to 10 days to be shipment ready.
Any damaged packages caused by the post office or during travel will not be replaced or refunded. Once I receive tracking information, the package is no longer in my possession and therefore not my responsibility for anything that happens during travel. As the consumer, it is your responsibility to make sure that you enter the correct shipping information (correct name, correct address). It is your responsibility to ensure that you have a safe place to receive your package, as well.
We strive to provide the best products and best customer service on the market. Our policies are in place to protect our business and you as a customer. With that said, if there’s ever an issue, please, email us directly at Micofroots@gmail.com before leaving any review that’s less than 5 stars. If a bad review is left and you did not follow our policy or contact us beforehand, we will not fulfill any future purchases.
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